Publix Super Market at The Crossroads at Royal Palm Beach is a well-known grocery store located in Royal Palm Beach, Florida. With a focus on providing quality products and exceptional customer service, Publix has become a favorite shopping destination for residents in the area. The store offers a wide variety of fresh produce, meats, deli items, and baked goods, ensuring that customers can find everything they need for their weekly shopping. In addition to groceries, Publix also features a pharmacy and a selection of household and personal care items. The staff at Publix Super Market at The Crossroads at Royal Palm Beach are dedicated to creating a pleasant and convenient shopping experience for all of their customers. Whether you're looking for ingredients for a home-cooked meal or simply need to stock up on pantry staples, Publix has everything you need.
Amenities and More
- Kerbside pickup
- Delivery
- Credit cards
- NFC mobile payments
- No-contact delivery
- Transgender safe space
- Prepared foods
- Cheques
- Plastic bags
- Cheque cashing
Reviews
520 on a week day and only 3 non breaded wings... No rotisseries. pathetic
Edit: absolutely not. You have enough information in this post to fix it. District 25 can do better. Better than Mrs. Cook.
This is a totally rebuilt Publix. They literally tore down the original and rebuilt it from scratch. The inside is hudge, better bring your good walking shoes and maybe a GPS. An abundant amount of refrigeration space and a huge selection of items to choose from. Still no half sour pickles but just about everything else you can imagine. Go out of your way to see this place, and don't worry, they even have a nice seating area to relax.
Waited in line at the deli to have someone cut in front of me with no number. I asked if they were not using the number system anymore, they said “we’ll be with you shortly.” No order or asking the gentleman that cut in front of me to get a number and wait just like I did for 15 minutes. There were 4 people back there cutting meat for party platters and online orders and 1 person tending to the line of people at the counter. I put everything back and went to Whole Foods.
I'm sorry but I hate the remodel. It's so dark and impersonal. The employees are nice but the store over all has lost its welcoming and friendly appeal. That is the one thing we loved about Publix.
The new bakery and customer service set up is terrible. It feels like a hassle to ask for help and everything is leaning towards a do it yourself model with very little interaction. Very sad and cold. I'd rather drive a little further to the Andros Isle store.
I am very disappointed that Publix is still sells this juice from floridas natural since my son complained about the taste since he loves this juice and it has changed to the worst taste ever!!! I read the label and he says they bland florid natural with some other regions of the world, they must be putting 5% Florida in 95% other because it’s a horrible taste. Public should take this off the shelf.
Great updates to the supermarket as. Online ordering for the sandwiches and wraps is a bit of a disaster. Every time I have gone to pick them up they are late or not ready. Of course they taste good but you can’t trust the pick up time they provide.
Since this Publix has reopened I have had nothing but issues, mostly the deli department. The opening weekend they ran out of sub bread, not currently making or just out in the oven. Just ran out. They have missed online orders. Run out of chicken tenders. We went in today saw three people behind the sub line with no wait so tried my luck. They didn’t want to go cut turkey or cheese I asked for because I’m assuming laziness. They made a chicken tender sub with wet baked chicken and barely put any on a full sub (still got charged $10 for it). The work station was a mess, floor a mess. Each person had their own lie of how long the tenders would take, when the supervisor came from the back and said 10 minutes. I don’t understand how there’s this many problems with such a new store.
I was standing in line at lottery section of customer service. Waited more than 10 minutes and then several other people came over and went to the left of me to the “pickup” section. It was my turn at the register and the woman said, “wrong line.” I was forced to go to the back of the line and when I told the woman they need to fix their signage, she said, “that’s not my problem, it’s management.”
Never would I ever think that Publix would fall into the category of terrible customer service.
Location
1180 Royal Palm Beach Blvd, Royal Palm Beach, FL 33411, United States
Hours
-
Updating...
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